How to shop & pay safely
Vinted has a lot of ways to help you shop with confidence, but it never hurts to be extra careful. Follow these tips to make the best of your buying experience and avoid risk:
- Contact sellers directly – Always use the Ask seller button to start a secure conversation about an item. Don’t move your conversation outside of Vinted’s system, and be cautious of any members trying to do this.
- Check the seller's profile & reviews – See if a seller is trustworthy by checking their profile description and verified info. You can view sellers’ star ratings and read other members’ reviews about buying from them.
- Buy through Vinted’s system – Always make your purchases with a secure payment method and by using the Buy now button. This ensures you’re covered by Buyer Protection if the order doesn’t go as planned or the seller lets you down.
Good to know:
- If you make a payment outside of Vinted’s system (i.e. without using the “Buy now” button), you won’t be covered by Buyer Protection, and unfortunately, we’ll be unable to offer you our support.
- You can leave feedback about your experience to the seller. This way, you’ll let others know what to expect from this seller in the future.
- If you’ve experienced any inappropriate behavior, harassment, or spam activities from other members, you can report them so we can put a stop to it.