Community standards
Vinted Community Standards help keep our platform safe, respectful, and trustworthy for all members. If you see behavior, content, or listings that don’t belong on Vinted, please report it to our team.
Important
If you’ve shared personal details with another member or think you may have been scammed, take immediate action to protect your account and payment information.
Safety
To help protect yourself and others:
- Do not share personal or financial information, such as your full name, address, telephone number, or bank details while talking with other members or leaving feedback messages
- Keep all conversations on Vinted
- Do not complete payments outside Vinted’s secure payment system (for example, a direct transfer to a bank account). Buyer protection will not apply in such a case
- Do not reply to suspicious messages, phishing attempts, or requests to move conversation elsewhere
- Report anyone who pressures you for personal information, payment or bank account details, or photos of yourself
Before buying or selling, you can also check the member’s profile and reviews.
Respectful behavior
Ensuring you’re protected while connecting with the Vinted community is one of our top commitments. Vinted doesn’t allow harassment, threats, hate speech, discrimination, or abusive behavior.
This includes content or messages targeting someone based on characteristics such as race, ethnicity, nationality, disability, religion, caste, sexual orientation, sex, gender identity, or serious illness.
If a member violates our community standards, we may block their account either temporarily or permanently, in line with our Terms and Conditions.
We also aim to prevent potential offline harm and do not allow support, praise, or encouragement of terrorism, organized violence, or hate groups.
This also applies to private messages — use them only to exchange information about items, and keep the conversation respectful.
If you’ve noticed or experienced inappropriate behavior, harassment, or phishing, or believe a crime is being organized on Vinted, please report it.
Sexual content and nudity
Do not post or send vulgar, pedopornographic, pornographic, sexually explicit, or obscene content on Vinted.
We have zero tolerance for sexual harassment, sexual exploitation, or sexual messages directed at other members, and such content will be removed.
If someone sends you sexual content, displays nudity, or behaves inappropriately, report them to us.
Prohibited or counterfeit items
All listings must follow our Catalog Rules.
We don’t allow prohibited items, counterfeit goods, replicas, imitations, or fake branded products. Listing counterfeit items or items that imitate authentic products is against the law, third-party rights, and Vinted policies.
If you see a prohibited or counterfeit item, report the listing.
We may remove listings that violate our rules or pose a risk to members, even if the item isn’t specifically listed in the Catalog Rules.
If your issue is about delivery, payment, a refund, a return, or a disagreement with a buyer or seller, please report the problem directly from the order conversation so we can review it properly.